Shipping

SHIPPING POLICY

  • All Canadian orders over $80.00 CAD ship for FREE via Canada Post. 
  • We try our best to ship all orders within 1-3 business days. 
  • Once your order has been accepted by Canada Post, please allow up to 14 days for delivery.
  • Lost or Damaged Packages: If a package has not been delivered after 30 days of shipment and does not have a delivery confirmation by Canada Post, we will re-ship a package at no additional cost to the customer. 
  • Missing Packages: We are not responsible for missing or stolen packages. (But we will make every effort to help you find it!) Customers are responsible for filing a claim to Canada Post as long as a delivery confirmation has been issued by Canada Post.
  • Please contact us via email: contact@earthandpebble.com for any questions related to shipping.

INTERNATIONAL SHIPPING

  • All US orders over $80.00 USD ship for free via Canada Post (and then USPS). 
  • For all other international orders, the actual shipping rate will be calculated after the order is placed. 
  • The quoted delivery times do not take into account any delays caused by customs.
  • Customers are responsible for any customs duties, tax, general sales tax, value added tax or import tariffs which may be assessed by the customs authorities of the importing country.