Warranty

LIMITED 1-YEAR WARRANTY

earth & pebble products are covered by the limited 1-year warranty. We stand behind our workmanship and materials 100%, and your satisfaction with our products is very important to us.

To file a claim, please send an email to contact@earthandpebble.com with your order number and the pictures of the defects.

This warranty is non-transferable and is void for diapers purchased used. The proof of original purchase from authorized retailers is required. See below for terms and conditions.

Please note that the warranty replacement diapers may not be in the same print or color as the original purchase, depending on what is currently in stock.

Covered

  • Snaps
  • Sewing and workmanship defects that affect functionality

NOT Covered

  • Normal wear and tear such as:
    • Pilling
    • Staining
    • Fading
    • Balding and holes in natural fibers
    • Relaxed elastics
  • Leaks
    • Leaks are usually an issue caused by not having the proper fit or enough absorbency and not covered by the warranty. However, we are always happy to help troubleshoot! Please email us anytime.
  • Other issues caused by not following the care instructions
    • example: drying the TPU laminated fabrics in medium or high heat, routine use of bleach or fabric softener, etc.